Main / SERVICE

AFTER-SALE SERVICE INCLUDES:

  • Supplied equipment warranty liabilities
  • Free or best-price post-warranty service and repair
  • Equipment from buffer stock for temporary replacement during warranty (post-warranty) repair (if available in stock)
  • Recovery of the Client’s expenses in case of warranty equipment return
  • Advertisement and promotion (the structure of our group of companies includes advertising agency “Koroleva Ognya” that specializes solely in promoting Client’s professional interests and needs.)

INFORMATIONAL AND TECHNICAL SUPPORT

All stages "Industrial Investment Group Expert" formerly "Industrial Investment Group" project activities are attended by informational and technical service support regardless of the geographical location of the manufacturing facility. Our company is ready to consult the Client and provide the full range of services on the project.
The advantages of informational and technical support:

  • The project is administrated by one specialist/company
  • Reduced price
  • Best effectiveness and result
  • Comprehensive project development
  • Saving of time
  • Effective solution for the arising problems
  • Risk reduction

TECHNICAL DOCUMENTATION DEVELOPMENT

Industrial Investment Group Expert provides services on equipment documentation development that includes operation description, detailed diagrams and other useful information. Our specialists will provide qualified consulting service and prepare a comprehensive package of documents, including:

  • Technical data sheet
  • Specifications
  • Operations manual
  • Service and maintenance works
  • Installation / disassembly guide

INSURANCE

Industrial Investment Group Expert provides equipment insurance and guarantee its safety and well-timed delivery.


                     
        

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